I started by using the 16v 10va transformer that came with the chime.
Ring doorbell pro chime buzzing.
No more annoying hum.
But then one of the ring pro s started going offline due to low voltage.
Second the indoor chime won t ring when someone hits the doorbell.
Make sure mechanical is chosen in the drop down menu and that ring my in home doorbell is selected to on position to the right.
I hung my old indoor chime cover over the exposed wires and pro power kit t hen i ordered a wireless chime from ring that i ll configure into my system.
With the video doorbell 2 connected i m seeing 5vac at the ring device.
Voltage at the chime is 16vac.
If it reads good or very good then your ring doorbell is receiving sufficient power and you ll have to find another cause for your issue.
I ran brand new doorbell wire to support this installation.
Take a look at the voltage reading.
I just installed a ring pro and connected the power kit to 1 of 2 mechanical doorbell chimes in our 1 year old house with a pre existing 16v transformer.
When i originally installed my ring doorbell pro i upgraded my transformer to a 16v 30va.
I have two ring pro video doorbells connected to a mechanical chime.
Open the ring app and tap your ring doorbell to open its settings screen.
From here click on general settings and then doorbell chime type.
Disconnected the ring doorbell and reinstalled old doorbell button.
That worked successfully for a couple of weeks.
I didn t see any reports of this occurring after one year let alone two.
Now it should trigger the mechanical chime when you ring the doorbell.
Tap the device health tile.
Looking online there seem to be plenty of reports of people having trouble with buzzing chimes usually when they first connect the doorbell and sometimes after a month or two.
With the device disconnected i m seeing 18vac at the wires and there s no buzzing.
Was getting 12v out but only 6v at both chimes and ring doorbell.